Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
By: Renée Evenson
3.78
Format: 304 pages, Paperback
Let’s face it, dealing with customers isn’t easy. They aren’t always right—or even pleasant—but kno…
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1. Unfu*k Yourself: Get Out of Your Head and Into Your Life
By: Gary John Bishop
3.84
Format: 221 pages, Kindle Edition
Have you ever felt like a hamster on a wheel, furiously churning your way through life but somehow … read more
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- nonfiction
- business
"You change your life by doing, not by thinking about doing."-Gary John Bishop, Unfu*k Yourself: Get Out of Your Head and Into Your Life
"There aren't any roadsigns when you're trekking through uncharted territory. It's all discovery and exploration."-Gary John Bishop, Unfu*k Yourself: Get Out of Your Head and Into Your Life
2. In the Shadow of Young Girls in Flower (In Search of Lost Time, #2)
By: Marcel Proust , Christopher Prendergast , James Grieve
4.35
Format: 26 pages, Paperback
In the Shadow of Young Girls in Floweris Proust's spectacular dissection of male and female adolesc… read more
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3. Grit
By: Angela Duckworth
4.67
Format: 112 pages, Hardcover
In this must-read book for anyone striving to succeed, pioneering psychologist Angela Duckworth sho… read more
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- nonfiction
- business
4. You Are a Badass at Making Money: Master the Mindset of Wealth
By: Jen Sincero
2.57
Format: 210 pages, Hardcover
From the #1 New York Times bestselling author of You Are a Badass, a life-changing guide to making … read more
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- nonfiction
- business
5. Remote: Office Not Required
By: Jason Fried , David Heinemeier Hansson
3.26
Format: 212 pages, Audio
The "work from home" phenomenon is thoroughly explored in this illuminating new book from bestselli… read more
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- nonfiction
- business
6. Battlefield of the Mind: Winning the Battle in Your Mind
By: Joyce Meyer
4.31
Format: 328 pages, Paperback
Worry, doubt, confusion, depression, anger and feelings of condemnation: all these are attacks on t… read more
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- nonfiction
"Trust and faith bring joy to life and help relationships grow to their maximum potential."-Joyce Meyer, Battlefield of the Mind: Winning the Battle in Your Mind
"Our past may explain why we're suffering but we must not use it as an excuse to stay in bondage."-Joyce Meyer, Battlefield of the Mind: Winning the Battle in Your Mind
"Some people think they have discernment when actually they are just suspicious.. Suspicion comes out of the unrenewed mind; discernment comes out of the renewed spirit."-Joyce Meyer, Battlefield of the Mind: Winning the Battle in Your Mind
"Satan frequently steals the will of God from us due to reasoning. The Lord may direct us to do a certain thing, but if it does not make sense - if it is not logical - we may be tempted to disregard i…"-Joyce Meyer, Battlefield of the Mind: Winning the Battle in Your Mind
7. The Other Wes Moore: One Name, Two Fates
By: Tavis Smiley , Wes Moore
4.26
Format: 91 pages, Hardcover
Two kids with the same name lived in the same decaying city. One went on to be a Rhodes Scholar, de… read more
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8. Radical Candor: Be a Kickass Boss Without Losing Your Humanity
By: Kim Malone Scott
4.00
Format: None pages,
From the time we learn to speak, we're told that if you don't have anything nice to say, don't say … read more
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9. Du côté de chez Swann (À la recherche du temps perdu, #1)
By: Marcel Proust , Simon Vance , Lydia Davis
4.15
Format: 710 pages, Mass Market Paperback
«Et tout d'un coup le souvenir m'est apparu. Ce goût, c'était celui du petit morceau de madeleine q… read more
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"Longtemps, je me suis couché de bonne heure."-Marcel Proust, Du côté de chez Swann (À la recherche du temps perdu, #1)
"the comfort of reclusion, the poetry of hibernation"-Marcel Proust, Du côté de chez Swann (À la recherche du temps perdu, #1)
"Now are the woods all black, But still the sky is blue."-Marcel Proust, Du côté de chez Swann (À la recherche du temps perdu, #1)
"Fall in love with a dog's bum, And thou'll think it pretty as a plum."-Marcel Proust, Du côté de chez Swann (À la recherche du temps perdu, #1)
10. The Compound Effect: Jumpstart Your Income, Your Life, Your Success
By: Darren Hardy
3.90
Format: 15 pages, Kindle Edition
No gimmicks. No Hyperbole. No Magic Bullet. The Compound Effect is based on the principle that deci… read more
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11. Crucial Conversations: Tools for Talking When Stakes Are High
By: Stephen R. Covey , Ron McMillan , Kerry Patterson , Joseph Grenny , Al Switzler
3.78
Format: None pages,
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high,… read more
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12. The Misadventures of Awkward Black Girl
By: Issa Rae
3.07
Format: None pages, Hardcover
In the bestselling tradition of Sloan Crosley's I Was Told There'd Be Cakeand Mindy Kaling's Is Eve… read more
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13. Change Your Words, Change Your Life: Understanding the Power of Every Word You Speak
By: Joyce Meyer
1.75
Format: 134 pages, Hardcover
#1 New York Timesbestselling author Joyce Meyer discusses the importance of words in CHANGE YOUR WO… read more
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14. The Magic Mountain
By: Thomas Mann , John E. Woods
4.13
Format: 706 pages, Paperback
In this dizzyingly rich novel of ideas, Mann uses a sanatorium in the Swiss Alps, a community devot… read more
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"Laughter is a sunbeam of the soul."-Thomas Mann, The Magic Mountain
"A harmful truth is better than a useful lie."-Thomas Mann, The Magic Mountain
"Tolerance becomes a crime when applied to evil."-Thomas Mann, The Magic Mountain
"It is love, not reason, that is stronger than death."-Thomas Mann, The Magic Mountain
15. Getting Things Done: The Art of Stress-Free Productivity
By: David Allen
4.01
Format: 267 pages, Paperback
In today's world, yesterday's methods just don't work. In Getting Things Done, veteran coach and ma… read more
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- nonfiction
- business
"My mission is to create a world where there are no problems only projects."-David Allen, Getting Things Done: The Art of Stress-Free Productivity
"Use your mind to think about things, rather than think of them. You want to be adding value as you think about projects and people, not simply reminding yourself they exist."-David Allen, Getting Things Done: The Art of Stress-Free Productivity
"Getting things done, and feeling good about it, means being willing to recognize, acknowledge, and appropriately manage all the things that have your consciousness engaged. Mastering the art of stres…"-David Allen, Getting Things Done: The Art of Stress-Free Productivity
"Your life and work are made up of outcomes and actions. When your operational behavior is grooved to organize everything that comes your way, at all levels, based upon those dynamics, a deep alignmen…"-David Allen, Getting Things Done: The Art of Stress-Free Productivity
16. Traction: Get a Grip on Your Business
By: Gino Wickman
3.00
Format: None pages,
Do you have a grip on your business, or does your business have a grip on you? Don't let common pro… read more
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17. How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
By: David Brooks
4.14
Format: 304 pages, Hardcover
A practical, heartfelt guide to the art of truly knowing another person in order to foster deeper c… read more
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- nonfiction
"Being open-hearted is a prerequisite for being a full, kind, and wise human being."-David Brooks, How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
"A person who is looking for beauty is likely to find wonders, while a person looking for threats will find danger. A person who beams warmth brings out the glowing sides of the people she meets, whil…"-David Brooks, How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
18. Supercommunicators: How to Unlock the Secret Language of Connection
By: Charles Duhigg
4.05
Format: 320 pages, Hardcover
Alternate cover edition of ISBN 9780593243916. Who and what are supercommunicators? They're the … read more
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- nonfiction
- business
"Strong leaders didn't help people align. In fact, groups with a dominant leader had the least amount of neural synchrony."-Charles Duhigg, Supercommunicators: How to Unlock the Secret Language of Connection
"To communicate with someone, we must connect with them. When we absorb what someone is saying and they comprehend what we say, it's because our brains have, to some degree, aligned."-Charles Duhigg, Supercommunicators: How to Unlock the Secret Language of Connection
19. Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts
By: Annie Duke
3.83
Format: 288 pages, Hardcover
In Super Bowl XLIX, Seahawks coach Pete Carroll made one of the most controversial calls in footbal… read more
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- nonfiction
- business
20. The Power of Geography: Ten Maps That Reveal the Future of Our World
By: Tim Marshall
4.20
Format: 360 pages, Hardcover
In this revelatory new book, Marshall explores ten regions that are set to shape global politics in… read more
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- nonfiction
"Vietnam is an irritation for China. For centuries the two have squabbled over territory, and unfortunately for both this is the one area to the south which has a border an army can get across without…"-Tim Marshall, The Power of Geography: Ten Maps That Reveal the Future of Our World
21. The End of the World Is Just the Beginning: Mapping the Collapse of Globalization: The Collapse of Globalization and Its Aftermath
By: Peter Zeihan
4.18
Format: 512 pages, Hardcover
2019 was the last great year for the world economy. For generations, everything has been getting… read more
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- nonfiction
- business
22. How to Not Die Alone: The Surprising Science That Will Help You Find Love
By: Logan Ury
4.01
Format: 352 pages, Hardcover
A “must-read” ( The Washington Post ) funny and practical guide to help you find, build, and keep t… read more
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- nonfiction
23. Dinners with Ruth: A Memoir on the Power of Friendships
By: Nina Totenberg
4.13
Format: 320 pages, Hardcover
Celebrated NPR correspondent Nina Totenberg delivers an extraordinary memoir of her personal succes… read more
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- nonfiction
24. All Boys Aren’t Blue
By: George M. Johnson
4.20
Format: 304 pages, Hardcover
In a series of personal essays, prominent journalist and LGBTQIA+ activist George M. Johnson explor… read more
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- nonfiction
"History has an interesting way of painting."-George M. Johnson, All Boys Aren’t Blue
"The first person you are ever an activist for is yourself."-George M. Johnson, All Boys Aren’t Blue
"We are not as different as you think, and all our stories deserve to be celebrated and told."-George M. Johnson, All Boys Aren’t Blue
"When people ask me how I got into activism, I often say, “The first person you are ever an activist for is yourself."-George M. Johnson, All Boys Aren’t Blue
25. How the Word Is Passed: A Reckoning with the History of Slavery Across America
By: Clint Smith
4.71
Format: 336 pages, Hardcover
Poet and contributor to The Atlantic Clint Smith’s revealing, contemporary portrait of America as a… read more
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- nonfiction
"How do you tell a story that has been told the wrong way for so long?"-Clint Smith, How the Word Is Passed: A Reckoning with the History of Slavery Across America
"Just as he did during the Slavery at Monticello tour, David did not mince words. "There’s a chapter in Notes on the State of Virginia ,"-Clint Smith, How the Word Is Passed: A Reckoning with the History of Slavery Across America
"Jefferson believed himself to be a benevolent slave owner, but his moral ideals came second to, and were always entangled with, his own economic interests and the interests of his family."-Clint Smith, How the Word Is Passed: A Reckoning with the History of Slavery Across America
"But not enough people spoke about the reasons so many black children grow up communities saturated with poverty and violence. Not enough people spoke about how these realities were the result of deci…"-Clint Smith, How the Word Is Passed: A Reckoning with the History of Slavery Across America
26. We Should All Be Millionaires: A Woman’s Guide to Earning More, Building Wealth, and Gaining Economic Power
By: Rachel Rodgers
4.20
Format: 288 pages, Hardcover
Are you ready to fill your life with more peace, power, and joy? We Should All Be Millionaires d… read more
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- nonfiction
- business
27. Token Black Girl
By: Danielle Prescod
3.92
Format: 251 pages, Kindle Edition
Racial identity, pop culture, and delusions of perfection collide in an eye-opening and refreshingl… read more
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- nonfiction
"It’s the media’s job to accurately reflect the world we live in, not distort it."-Danielle Prescod, Token Black Girl
"How much pain you can withstand should not be the barometer of how successful you can become."-Danielle Prescod, Token Black Girl
"Women are taught that our bodies must be fixed and that, if given the power to do so, we should use it."-Danielle Prescod, Token Black Girl
"I was convinced I had to work for and earn affection… I would have to put in the time and effort to be loved."-Danielle Prescod, Token Black Girl
28. An Elegant Puzzle: Systems of Engineering Management
By: Will Larson
4.10
Format: 289 pages, Kindle Edition
There’s a saying that people don’t leave companies, they leave managers. Management is a key part o… read more
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- nonfiction
- business
29. Staff Engineer: Leadership Beyond the Management Track
By: Will Larson
4.07
Format: 337 pages, Kindle Edition
At most technology companies, you’ll reach Senior Software Engineer, the career level for software … read more
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- nonfiction
- business
30. Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
By: Renée Evenson
3.78
Format: 304 pages, Paperback
Let’s face it, dealing with customers isn’t easy. They aren’t always right—or even pleasant—but kno… read more
Want to Read $ 9.99Similar categories in Renée Evenson's Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results book and Renée Evenson's Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- nonfiction
- business
31. Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer
By: Tycho Press
3.54
Format: 338 pages, Kindle Edition
The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companie… read more
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