10 Best technology books like Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe

Cover of Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe

Good Services: Decoding the Mystery of What Makes a Good Service

By: Lou Downe

4.29

Format: 192 pages, Paperback

Service design is a rapidly growing area of interest in design and business management. There are a…

If you liked the technology plot in Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe , here is a list of 10 books like this:

Cover of Design as Art by Patrick Creagh, Bruno Munari

1. Design as Art

By: Patrick Creagh , Bruno Munari

3.98

Format: 574 pages, Paperback

One of the last surviving members of the futurist generation, Bruno Munari's Design as Art is an il… read more

Similar categories in Patrick Creagh's Design as Art book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • design
Cover of Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability by Steve Krug

2. Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability

By: Steve Krug

4.30

Format: None pages, Paperback

Since Don't Make Me Think was first published in 2000, over 400,000 Web designers and developers ha… read more

Similar categories in Steve Krug's Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business
  • nonfiction
  • design
  • technology
Cover of HTML and CSS: Design and Build Websites by Jon Duckett

3. HTML and CSS: Design and Build Websites

By: Jon Duckett

3.44

Format: 336 pages, Paperback

Every day, more and more people want to learn some HTML and CSS. Joining the professional web desig… read more

Similar categories in Jon Duckett's HTML and CSS: Design and Build Websites book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • design
  • reference
Cover of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp, John Zeratsky, None

4. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days

By: Jake Knapp , John Zeratsky , None

4.03

Format: 166 pages, Hardcover

From three design partners at Google Ventures, a unique five-day process for solving tough problems… read more

Similar categories in Jake Knapp's Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business
  • nonfiction
  • design
Cover of Captivate: The Science of Succeeding with People by Vanessa Van Edwards

5. Captivate: The Science of Succeeding with People

By: Vanessa Van Edwards

3.00

Format: 144 pages,

Do you feel awkward at networking events? Do you wonder what your date really thinks of you? Do you… read more

Similar categories in Vanessa Van Edwards's Captivate: The Science of Succeeding with People book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • business

6. Service Design: From Insight to Implementation

By: Andy Polaine , Lavrans Løvlie , Ben Reason

4.21

Format: 160 pages, Paperback

We have unsatisfactory experiences when we use banks, buses, health services and insurance companie… read more

Similar categories in Andy Polaine's Service Design: From Insight to Implementation book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

7. Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

By: None

4.00

Format: None pages, Paperback

Every designer has had to justify designs to non-designers, yet most lack the ability to explain th… read more

Similar categories in None's Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

8. 100 Things Every Designer Needs to Know about People

By: Susan M. Weinschenk

4.00

Format: 98 pages, Paperback

We design to elicit responses from people. We want them to buy something, read more, or take action… read more

Similar categories in Susan M. Weinschenk's 100 Things Every Designer Needs to Know about People book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

9. This is Service Design Thinking: Basics – Tools – Cases

By: Marc Stickdorn

4.29

Format: 144 pages, Hardcover

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Se… read more

Similar categories in Marc Stickdorn's This is Service Design Thinking: Basics – Tools – Cases book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

Cover of Build: An Unorthodox Guide to Making Things Worth Making by Tony Fadell

10. Build: An Unorthodox Guide to Making Things Worth Making

By: Tony Fadell

4.33

Format: 416 pages, Paperback

Written for anyone who wants to grow at work—from young grads navigating their first jobs to CEOs d… read more

Similar categories in Tony Fadell's Build: An Unorthodox Guide to Making Things Worth Making book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business
  • nonfiction
  • design
  • technology
Cover of The Alignment Problem: Machine Learning and Human Values by Brian Christian

11. The Alignment Problem: Machine Learning and Human Values

By: Brian Christian

4.37

Format: 496 pages, Hardcover

A jaw-dropping exploration of everything that goes wrong when we build AI systems and the movement … read more

Similar categories in Brian Christian's The Alignment Problem: Machine Learning and Human Values book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • business
  • technology
"Curiosity bred competence."

-Brian Christian, The Alignment Problem: Machine Learning and Human Values

Cover of Feel-Good Productivity: How to Do More of What Matters to You by Ali  Abdaal

12. Feel-Good Productivity: How to Do More of What Matters to You

By: Ali Abdaal

4.01

Format: 304 pages, Hardcover

We're told that to achieve more we need to work longer, focus harder, sacrifice more. But it's a li… read more

Similar categories in Ali Abdaal's Feel-Good Productivity: How to Do More of What Matters to You book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • business
Cover of Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value by Teresa  Torres

13. Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

By: Teresa Torres

4.47

Format: 237 pages, Paperback

"If you haven't had the good fortune to be coached by a strong leader or product coach, this book c… read more

Similar categories in Teresa Torres's Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business
  • nonfiction
  • design
  • technology
Cover of Content Design by Sarah Richards

14. Content Design

By: Sarah Richards

4.31

Format: 224 pages, Paperback

Between 2010 and 2014, Sarah Richards and her team at the United Kingdom’s Government Digital Servi… read more

Similar categories in Sarah Richards's Content Design book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business
  • nonfiction
  • design
  • technology
Cover of Co-Intelligence: Living and Working with AI by Ethan Mollick

15. Co-Intelligence: Living and Working with AI

By: Ethan Mollick

4.13

Format: 243 pages, Kindle Edition

**A New York Times Bestseller**'Co-Intelligence is the very best book I know about the ins, outs, a… read more

Similar categories in Ethan Mollick's Co-Intelligence: Living and Working with AI book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • business
  • technology
Cover of This Is Service Design Doing: Applying Service Design Thinking in the Real World by Marc Stickdorn

16. This Is Service Design Doing: Applying Service Design Thinking in the Real World

By: Marc Stickdorn

4.36

Format: 1074 pages, Kindle Edition

How can you establish a customer-centric culture in an organization? This is the first comprehensiv… read more

Similar categories in Marc Stickdorn's This Is Service Design Doing: Applying Service Design Thinking in the Real World book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • design
  • reference
  • business
  • technology
Cover of How Infrastructure Works: Inside the Systems That Shape Our World by Deb Chachra

17. How Infrastructure Works: Inside the Systems That Shape Our World

By: Deb Chachra

3.67

Format: 320 pages, Kindle Edition

NAMED A BEST BOOK OF 2023 BY PUBLISHERS WEEKLY"Revelatory, superbly written, and pulsing with wisdo… read more

Similar categories in Deb Chachra's How Infrastructure Works: Inside the Systems That Shape Our World book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • design
  • technology
"We’re accustomed to thinking about making the transition away from fossil fuels to renewable sources as one that we are doing under duress, making a sacrifice to stave off disaster. But that’s not wh…"

-Deb Chachra, How Infrastructure Works: Inside the Systems That Shape Our World

Cover of Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe

18. Good Services: Decoding the Mystery of What Makes a Good Service

By: Lou Downe

4.29

Format: 192 pages, Paperback

Service design is a rapidly growing area of interest in design and business management. There are a… read more

Similar categories in Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • buisness
  • nonfiction
  • design
  • technical
  • reference
  • business
  • technology
Cover of Design Justice: Community-Led Practices to Build the Worlds We Need by Sasha Costanza-Chock

19. Design Justice: Community-Led Practices to Build the Worlds We Need

By: Sasha Costanza-Chock

4.19

Format: 360 pages, Paperback

An exploration of how design might be led by marginalized communities, dismantle structural inequal… read more

Similar categories in Sasha Costanza-Chock's Design Justice: Community-Led Practices to Build the Worlds We Need book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • design
  • technology
Cover of The Service Organization: How to Deliver and Lead Successful Services, Sustainably by Kate Tarling

20. The Service Organization: How to Deliver and Lead Successful Services, Sustainably

By: Kate Tarling

4.14

Format: None pages, Paperback

All organizations are becoming service organizations. But most weren’t built to deliver services su… read more

Similar categories in Kate Tarling's The Service Organization: How to Deliver and Lead Successful Services, Sustainably book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • nonfiction
  • business
  • design
Cover of Digital Transformation at Scale: Why the Strategy is Delivery by Andrew Greenway

21. Digital Transformation at Scale: Why the Strategy is Delivery

By: Andrew Greenway

4.36

Format: 240 pages, Paperback

This book is for people worrying about their sinking ship. Based on experience, it is a guide for n… read more

Similar categories in Andrew Greenway's Digital Transformation at Scale: Why the Strategy is Delivery book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service

  • business

16 Top nonfiction books like Good Services: Decoding the Mystery of What Makes a Good Service by Lou Downe

Transform Your Habits

Design as Art

Patrick Creagh , Bruno Munari

3.98

Transform Your Habits

Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability

Steve Krug

4.30

Transform Your Habits

HTML and CSS: Design and Build Websites

Jon Duckett

3.44

Transform Your Habits

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days

Jake Knapp , John Zeratsky , None

4.03

View all the books

6 must-read book club books like Co-Intelligence: Living and Working with AI by Ethan Mollick

Transform Your Habits

AI Doctor: The Rise of Artificial Intelligence in Healthcare - A Guide for Users, Buyers, Builders, and Investors

Ronald M. Razmi

4.28

Transform Your Habits

Co-Intelligence: Living and Working with AI

Ethan Mollick

4.13

Transform Your Habits

AI 2041: Ten Visions for Our Future

Kai-Fu Lee

3.86

Transform Your Habits

Scary Smart: The Future of Artificial Intelligence and How You Can Save Our World

Mo Gawdat

3.82

View all the books

Never miss a story from us, get weekly updates in your inbox.