By: Lou Downe
Format: 192 pages, Paperback
Service design is a rapidly growing area of interest in design and business management. There are a…
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By: Patrick Creagh , Bruno Munari
Format: 574 pages, Paperback
One of the last surviving members of the futurist generation, Bruno Munari's Design as Art is an il… read more
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By: Steve Krug
Format: None pages, Paperback
Since Don't Make Me Think was first published in 2000, over 400,000 Web designers and developers ha… read more
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By: Jon Duckett
Format: 336 pages, Paperback
Every day, more and more people want to learn some HTML and CSS. Joining the professional web desig… read more
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By: Jake Knapp , John Zeratsky , None
Format: 166 pages, Hardcover
From three design partners at Google Ventures, a unique five-day process for solving tough problems… read more
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By: Vanessa Van Edwards
Format: 144 pages,
Do you feel awkward at networking events? Do you wonder what your date really thinks of you? Do you… read more
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By: Andy Polaine , Lavrans Løvlie , Ben Reason
Format: 160 pages, Paperback
We have unsatisfactory experiences when we use banks, buses, health services and insurance companie… read more
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By: None
Format: None pages, Paperback
Every designer has had to justify designs to non-designers, yet most lack the ability to explain th… read more
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By: Susan M. Weinschenk
Format: 98 pages, Paperback
We design to elicit responses from people. We want them to buy something, read more, or take action… read more
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By: Marc Stickdorn
Format: 144 pages, Hardcover
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Se… read more
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By: Tony Fadell
Format: 416 pages, Paperback
Written for anyone who wants to grow at work—from young grads navigating their first jobs to CEOs d… read more
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By: Brian Christian
Format: 496 pages, Hardcover
A jaw-dropping exploration of everything that goes wrong when we build AI systems and the movement … read more
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"Curiosity bred competence."-Brian Christian, The Alignment Problem: Machine Learning and Human Values
By: Ali Abdaal
Format: 304 pages, Hardcover
We're told that to achieve more we need to work longer, focus harder, sacrifice more. But it's a li… read more
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By: Teresa Torres
Format: 237 pages, Paperback
"If you haven't had the good fortune to be coached by a strong leader or product coach, this book c… read more
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By: Sarah Richards
Format: 224 pages, Paperback
Between 2010 and 2014, Sarah Richards and her team at the United Kingdom’s Government Digital Servi… read more
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By: Ethan Mollick
Format: 243 pages, Kindle Edition
**A New York Times Bestseller**'Co-Intelligence is the very best book I know about the ins, outs, a… read more
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By: Marc Stickdorn
Format: 1074 pages, Kindle Edition
How can you establish a customer-centric culture in an organization? This is the first comprehensiv… read more
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By: Deb Chachra
Format: 320 pages, Kindle Edition
NAMED A BEST BOOK OF 2023 BY PUBLISHERS WEEKLY"Revelatory, superbly written, and pulsing with wisdo… read more
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"We’re accustomed to thinking about making the transition away from fossil fuels to renewable sources as one that we are doing under duress, making a sacrifice to stave off disaster. But that’s not wh…"-Deb Chachra, How Infrastructure Works: Inside the Systems That Shape Our World
By: Lou Downe
Format: 192 pages, Paperback
Service design is a rapidly growing area of interest in design and business management. There are a… read more
Want to Read $ 9.87Similar categories in Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service book and Lou Downe's Good Services: Decoding the Mystery of What Makes a Good Service
By: Sasha Costanza-Chock
Format: 360 pages, Paperback
An exploration of how design might be led by marginalized communities, dismantle structural inequal… read more
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By: Kate Tarling
Format: None pages, Paperback
All organizations are becoming service organizations. But most weren’t built to deliver services su… read more
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By: Andrew Greenway
Format: 240 pages, Paperback
This book is for people worrying about their sinking ship. Based on experience, it is a guide for n… read more
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